Privacy Policy

Who we are

Coastal Edge Systems is a locally owned technology installer based in St. Lucie County, Florida. We install camera systems, smart home automation, mesh networking, and sound systems for homes and small businesses. This policy describes how we collect and use personal information when you contact us, request a quote, or message us.

What information we collect

We collect only the information you provide to us directly, which may include:

• Your name and business name
• Phone number and email address
• Property details you share for quoting purposes, such as service type, timeline, and project notes
• Preferred contact method (call, text, or email)
• Standard technical information our website host records, such as IP address and browser type

How we use your information

We use the information you share with us to:

• Respond to quote requests and inquiries
• Schedule consultations, site assessments, and installations
• Send service updates, appointment confirmations, and project follow-ups
• Provide ongoing customer support
• Improve our services and customer communication

Who we share information with

We do not sell your personal information. We share limited information only with service providers that help us operate, such as our website host, email delivery provider, and business phone and messaging provider. These providers process information only as needed to deliver their service to us.

SMS consent and phone numbers are never shared with third parties or affiliates for marketing purposes.

Text messaging (SMS)

If you provide your phone number through our quote form or directly to us, you may receive text messages from Coastal Edge Systems related to your inquiry, appointment, or active project. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@coastaledgesystems.com or (772) 280-8822.

See our SMS Terms of Service for full details.

Cookies and website tracking

Our website uses minimal cookies and standard server logs to keep the site running and improve performance. We do not use advertising trackers.

How long we keep information

We keep quote and customer information for as long as it is useful to support your project and our business records. You can request deletion of your information at any time by contacting us.

Your choices

You can ask us to update or delete the information we have about you, opt out of text messaging by replying STOP, or stop email communication by replying to any email and asking to be removed.

Children

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Contact us

Questions about this policy or your information? Reach out:

• Email: info@coastaledgesystems.com
• Phone: (772) 280-8822
• Service area: St. Lucie County, Florida